Terms of service

Website Terms of Service

Last Updated: July 2026

Welcome to BuyEcoWise ("BuyEcoWise", "we", "our" or "us").

BuyEcoWise is a trading name of eBiz Dimensions Pty Ltd (ABN 15 629 262 951).

These Website Terms of Service govern your access to and use of www.buyecowise.com.au, including the purchase of products offered through our online store.

By accessing, browsing or purchasing from our website, you agree to be bound by these Terms of Service. If you do not agree with these Terms, please do not use this website.

These Terms should be read together with our:

Privacy Policy
Returns & Refunds Policy
Shipping & Delivery Policy

1. Eligibility

By using this website, you confirm that you are at least 18 years of age or are using the website with the consent and supervision of a parent or legal guardian.

2. Products

We make every reasonable effort to ensure product descriptions, photographs, specifications and prices are accurate.

However:

colours and product appearance may vary depending on your device or screen settings;
packaging may occasionally differ from images displayed on our website;
product information may change without notice.

We reserve the right to discontinue products, update specifications, correct errors and limit purchase quantities where necessary.

3. Orders

Placing an order constitutes an offer to purchase products from BuyEcoWise.

An order is accepted only when we send confirmation that your order has been dispatched.

We reserve the right to refuse or cancel an order where:

payment cannot be authorised or processed;
a pricing or product description error has occurred;
products become unavailable;
fraudulent, illegal or suspicious activity is suspected; or
required by law.

Where payment has already been received for a cancelled order, we will refund the applicable amount using the original payment method.

4. Pricing and Payment

All prices displayed on this website are in Australian Dollars (AUD).

Prices include Goods and Services Tax (GST) where applicable.

Shipping charges are calculated separately during checkout unless otherwise stated.

Payment must be successfully received before an order is dispatched.

5. Shipping and Delivery

Shipping and delivery are governed by our Shipping & Delivery Policy.

Delivery timeframes are estimates only and are not guaranteed.

Risk in the goods passes to you once the shipping carrier records the parcel as delivered to the nominated delivery address.

6. Returns and Refunds

Returns, exchanges and refunds are governed by our Returns & Refunds Policy.

Nothing in these Terms limits, excludes or modifies any rights or remedies available to consumers under the Australian Consumer Law.

7. Intellectual Property

Unless otherwise stated, all content available on this website, including text, photographs, graphics, logos, icons, product descriptions, software, website layout and design, is owned by or licensed to BuyEcoWise and is protected by Australian intellectual property laws.

You may access this website for your own personal, non-commercial use only.

You must not reproduce, modify, distribute, publish, transmit or commercially exploit any content without our prior written permission.

8. Acceptable Use

You agree not to:

use this website for any unlawful or fraudulent purpose;
interfere with the operation or security of the website;
upload viruses, malware or malicious software;
attempt to gain unauthorised access to our systems;
use automated tools, bots or software to scrape, copy or harvest website content without our written permission; or
engage in any activity that may damage or impair the operation of our website.

We reserve the right to suspend or terminate access to users who breach these Terms.

9. Third-Party Websites

Our website may contain links to third-party websites for your convenience.

These websites are not controlled by BuyEcoWise, and we are not responsible for their content, products, services or privacy practices.

Access to third-party websites is entirely at your own risk.

10. Limitation of Liability

To the maximum extent permitted by law, BuyEcoWise is not liable for any indirect, incidental, special or consequential loss arising from the use of this website or products purchased through it.

Nothing in these Terms excludes, restricts or modifies any rights or consumer guarantees that cannot be excluded under the Australian Consumer Law.

11. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, disclose and protect your personal information.